09/01/2024 • Andrew Lowdon
The battle to capture attention and generate new customers is harder than ever, with lower barriers to entry for new brands and a more overly cautious and cash poor consumer. Where you send users to learn more about your products and services is a key part of increasing your chance of success. Taking the time to master it can be the key to unlocking unprecedented success. In this post, we'll look at five practical focus areas to supercharge your ecommerce landing page conversions. If you're ready to turn those casual browsers into loyal customers, read on.
Optimising for mobile devices is a no brainer these days, but more than that with your landing page you should be putting a greater focus on not only the device users are coming to your site on, but where they are coming from. A user coming to your site from TikTok with its portrait short form videos will have been exposed to a different style of content and viewing experience than someone on desktop who arrives from a Google Search.
Aligning the content on your landing page with the style of content they have come from will provide for a more consistent user experience. Forcing them to change to a more traditional content style will be a frustrating and jarring experience and increase the likelihood of them bouncing.
A cluttered and confusing layout is a conversion killer. Landing pages work because they reduce the number of stages and actions a user needs to go through to be able to purchase.
Simplify your landing page navigation to guide users effortlessly toward the desired action of making a purchase. Have clear calls to action throughout the page which pull the user down to the shop area where they can easily make the purchase in a straightforward checkout experience.
By minimising friction and making navigation a breeze, you increase the likelihood of visitors turning into new customers.
Your products need to speak for themselves, and that starts with compelling product descriptions and visuals. Avoid generic content and focus on telling the story behind each product and how they solve the problems of a specific customer group.
Utilise high-quality images, detailed descriptions, and customer reviews to build trust and help potential buyers make informed decisions. A well-presented product will create a connection with the customer, making them more likely to convert.
A brand with no trust or peer credibility is a major red flag for consumers, but it’s also an easy one to fix.
Ensure that your landing page includes trust signals such as secure payment options, recognised trust badges, and transparent shipping and returns information. Utilise customer testimonials, reviews, and ratings to showcase the positive experiences past customers have had with you and reassure potential buyers.
When visitors trust you and feel confident in the reliability of your online store, they are more likely to go through to the checkout.
Consumers love a bargain and nothing encourages them to buy like a bit of FOMO. Harness the power of urgency to drive conversions by implementing time-limited offers, discounts, or exclusive deals.
Use compelling and clear calls-to-action (CTAs) to prompt immediate action. Whether it's a time-sensitive Black Friday discount or a special promotion, instilling a sense of urgency can tip the scales in favour of a sale.
Your ecommerce landing page is a critical component in the success of your online store. By optimising for where users come from, simplifying navigation, crafting compelling product descriptions, implementing trust-building elements, and utilising urgency, you can significantly boost your conversion rates. Take these strategies and tailor them to fit your brand, and watch as your ecommerce landing page becomes a powerful tool for driving sales and cultivating customer loyalty.
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